Your shipment should be shipped from our roastery after 1 to 3 business days. The transit period with the postal service after the shipping from our roastery depends on the country of destination. Read more at our shipping page. You’ll have a track a
Your shipment should be shipped from our roastery after 1 to 3 business days. The transit period with the postal service after the shipping from our roastery depends on the country of destination. Read more at our shipping page. Please note that La C
If you had a product shipped from our roastery with defects, you have to contact our customer support within 14 days of acquiring the shipment. Defects are, for example, a manufacturing or material defect either due to a production related error or d
The shipping rates from our shipping page cover shipping fees only. Please note that duties and taxes fees are not included in the amount you pay before the shipment of coffees from our roastery. Duties and taxes vary from country to country but duti
If your shipment is returned to us due to non-collection or delivery issues, we will store it for up to one month. If you would like the shipment to be resent, please contact us. Depending on the circumstances, a reshipment fee may apply to cover the
The shipping cost depends on the destination of the shipment and the picked shipping option, standard or express. Please find the cost of shipping to your country at our shipping page.